IT Manager - Cloud, Microsoft 365 & Digital Transformation
Results-driven IT professional with 10+ years across enterprise infrastructure, Microsoft 365 and digital transformation. I lead multi-plant IT operations and a team of 5, aligning IT strategy with business goals to deliver scalable, cost-effective solutions — with 750+ deployment projects delivered.
Indian national 🇮🇳 · Based in Kampala, Uganda 🇺🇬 · Open to global relocation 🌍
I'm a Systems Administrator at Mukwano Industries Uganda with over a decade of experience designing, implementing and managing systems — with deep specialisation in virtualization and cloud infrastructure.
I led a team to migrate critical applications to the cloud, achieving a 30% reduction in operational costs, and I bring 5+ years of leading IT teams to deploy, support and train on Office 365 — improving user experience and cutting support tickets by 50%.
Backed by an MBA in Information Technology and known for leadership, training and project management, I'm actively growing toward IT Manager and IT Head roles.
Lead IT operations and support teams, aligning infrastructure with business goals.
M365 governance, Exchange Online, Azure identity and Google Workspace administration.
Corporate and 1-on-1 Microsoft 365 training, onboarding and adoption programs.
Lead organisations through the full digital-transformation journey — from first assessment to lasting adoption — turning Microsoft 365 into measurable business value.
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Oversee enterprise IT infrastructure and Microsoft 365 operations across multi-plant environments, supporting the Head of IT in digital transformation.
Led global Office 365 deployment, reseller support and project delivery across India and overseas, while managing and training support teams.
Enterprise service desk for a global shipping client — user, application and desktop management.
Ticketing and mail support on IBM Lotus Notes with strong SLA and reporting focus.
Helpdesk support for the Maharashtra State AIDS Control Society website and users.
Data compilation and analysis in Excel — pivot tables, VLOOKUP/HLOOKUP and reporting.
Technologies I work with day to day.
Featured work plus my latest public repositories.
Self-hosted Fleet & Trip Booking System
PHP + MariaDB platform with role-aware access, Leaflet/OpenStreetMap route mapping, universal ratings and smart pre-fill booking. Designed, built and rolled out end to end.
Licenses & Certifications Reminders
Multi-user reminder system on Baserow + n8n + Gmail SMTP — configurable email alerts before expiry, browser & mobile access.
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Hands-on Microsoft 365 training — online, live and interactive.
Individuals getting confident with Microsoft 365
Small teams learning Microsoft 365 together
IT admins & power users managing the tenant
Company-wide training, rollout & adoption
Rates are indicative (USD). Custom curricula and local currency available on request.
I lead organisations through the full journey — from first assessment to lasting adoption — turning Microsoft 365 into measurable business value.
“Krishna made our Microsoft 365 rollout painless — clear, patient and genuinely knowledgeable.”
“The best Office 365 training our team has had. Practical, hands-on and easy to follow.”
“Great trainer — explained complex admin tasks simply and answered every question.”
Sessions I've delivered and events I've taken part in. Click any with a badge to preview the certificate.
